AI taking pressure off contact center agents by improving their eyes, ears, and voice

AI's value is to enhance the ears, the eyes, and the ‘voice’ of the contact center – their agents.

https://www.techradar.com/pro/ai-taking-pressure-off-contact-center-agents-by-improving-their-eyes-ears-and-voice

Erstellt 7mo | 22.11.2024, 17:20:11


Melden Sie sich an, um einen Kommentar hinzuzufügen

Andere Beiträge in dieser Gruppe

 I tried a super-bright 83-inch OLED TV and now projectors are ruined for me

The LG G5 is an impressive OLED TV and, as I found out, in its 83-inch guise, it's a true home cinema gem.

27.06.2025, 07:10:03 | techradar.com
 Blueair just launched the best looking air purifier I've ever seen – and it's time for other brands to up their design game

This purifier looks like a piece of furniture and doubles as a side table.

26.06.2025, 21:40:18 | techradar.com
 Hackers are using fake Zoom apps to steal your data and your cryptowallet - here's how to stay safe

A North Korean-linked hacking group is using fake Zoom tools to deploy malware targeting crypto wallets and browser credentials across key global industries.

26.06.2025, 21:40:18 | techradar.com
 Most organisations are at risk thanks to immature supply chain security

Supply chain worries affect 88% of respondents.

https://www.

26.06.2025, 21:40:17 | techradar.com
 Intel set to transfer marketing jobs to an AI which could ironically be running on Intel processors

Accenture and AI to lead Intel marketing in company restructuring.

26.06.2025, 19:30:12 | techradar.com
 Finally! These AI smart glasses are giving me a feature I’ve been desperate for the Meta Ray-Bans to get since launch

Meta beware! These new AI smart glasses are better than my Ray-Bans in nearly every way, but I know I’ll never own a pair.

26.06.2025, 19:30:11 | techradar.com
 Good tech doesn’t have to be boring – from headphones to smart lights, here are my top 6 recommendations for colorful tech that'll stand out from the crowd

From headphones to home tech, these are my six top recommendations for anyone who appreciates a pop of color.

26.06.2025, 19:30:11 | techradar.com