Blending empathy with AI, today’s CX must prioritize personalization, trust, and seamless human fallback.
https://www.techradar.com/pro/a-little-of-that-human-touch-rethinking-cx-in-the-age-of-ai
Inicia sesión para agregar comentarios
Otros mensajes en este grupo.
Exploring the toll ransomware takes on teams and the hidden human cost of cyberattacks.
The threat of conflict highlights how digital systems are not immune to geopolitical pressure
Economic climate and political landscape make the UK an attractive place for tech investments.
Zero trust promised more. VPNs won anyway.
Samsung is holding an event on September 4 and we're almost certain of what we'll see there.
The Digital Services Act seeks to create a safer online environment, said the EU. Yet, according to US officials, it limits free speech and unfairly targets American tech
10 love-lorn singletons bare it all in the name of romance, fame and a £50K prize. Here's how to watch Dating Naked UK season 2 from anywhere.
