Empathy and Innovation: Keeping the Customer at the Center

Emily Roberts, SVP, Head of Enterprise Consumer Product, Capital One, explains how to harness the power of technology and customer-feedback loops to innovate products and experiences.

https://www.fastcompany.com/90969737/empathy-and-innovation-keeping-the-customer-at-the-center?partner=rss&utm_source=rss&utm_medium=feed&utm_campaign=rss+fastcompany&utm_content=rss

Created 2y | Oct 30, 2023, 7:30:04 PM


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