Lyft is piloting a new rider verification initiative in a handful of cities in an effort to give drivers more peace of mind over who is getting in their cars.
The pilot, which begins rolling out Tuesday, introduces what Lyft says is a “streamlined process” for verifying identities by automatically cross-checking names and phone numbers through third-party databases.
It starts with riders in Detroit, Jacksonville, Houston, Atlanta, Phoenix, Chicago, Denver, Miami, and Seattle.
“The Rider Verification program is a direct response to what our driver community has been asking for—a way to enhance their peace of mind and ensure they can trust who they’re picking up,” Audrey Liu, EVP of rider experience and community safety, said in a statement.
Lyft expects the majority of riders to go through a “seamless” process of being automatically checked and verified through the third-party databases. (Lyft didn’t provide additional details on the third-party databases it’ll be using for this effort.) If a rider’s information can’t be validated, the person may be asked to input their legal name for a recheck. The rider then may be asked to upload a government-issued ID if that doesn’t work, a spokesperson said.
“Rider verification can help drivers confirm that riders are who they say they are, and is an important step in Lyft’s work to help everyone feel more secure and increase accountability within our entire community,” Liu said.
Login to add comment
Other posts in this group
For well over a decade now, consumers have been used to new iPhones coming out in the fall, like clockwork. However, according to a series of reports, Apple may be planning to change its iPhone re
Booking travel has become a bit of a game—especially if you want to get the best possible prices and avoid getting ripped off.
That’s because hotels and airlines have developed the lovel
Uber is facing internal staff unrest as it attempts to implement a three-day-per-week return to office (RTO) mandate and stricter sabbatical eligibility.
An all-hands meeting late
A study has confirmed what we all suspected: “K” is officially the worst text you can send.
It might look harmless enough, but this single letter has the power to shut down a conversatio
SoundCloud is facing backlash after creators took to social media to complain upon discovering that the music-sharing platform uses uploaded music to train its AI systems.
According to S
The Trump administration on Thursday proposed a multibillion-dollar overhaul of a
