Microsoft aims to improve customer service call centers with AI

Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers.

Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a number of fields of the business world with what it calls Copilot technology, which is

OpenAI insiders’ latest open letter is a warning against AI. Will anyone listen? 

Another day, another open letter: Current and former staff members at OpenAI and a handful of other companies issued on Tuesday a warning about growing recklessness and secrecy at some of the world’s biggest AI developers.

According to those who signed the “Right to Warn” letter, which includes current and former staff members at OpenAI, Google DeepMind, and Anthropic, the open letter is designed to ensure the public is aware of the risks posed

AI startup Cohere raises $450 million from Nvidia, Salesforce, Cisco and more

Canadian AI startup Cohere has raised $450 million in funding from returning investors such as Nvidia and Salesforce Ventures, as well as new investors including Cisco and Canadian pension fund PSP Investments, according to a source familiar the matter.

This concludes the first tranche of Cohere’s monthslong fundraising efforts, while the company is still in talks to raise more in the sam

Musk reportedly orders Nvidia to ship AI chips slated for Tesla to X and xAI

Tesla CEO Elon Musk has told Nvidia to prioritize shipments of AI processors to his companies X and xAI over the electric-vehicle maker, CNBC reported on Tuesday.

The news signals Musk is giving precedenc

Can ‘deadbot’ AI tech alleviate your grief? Here’s what researchers say

When Michael Bommer found out that he was terminally ill with colon cancer, he spent a lot of time with his wife, Anett, talking about what would happen after his death.

She told him one of the things she’d miss most is being able to ask him questions whenever she wants because he is so well read and always shares his wisdom, Bommer recalled during a recent interview with The Associated Press at his home in a leafy Berlin suburb.

That conversation sparked an idea for Bomm

Nearly half of Americans reject EVs, in a blow to the Biden administration’s climate agenda

Many Americans still aren’t sold on going electric for their next car purchase. High prices and a lack of easy-to-find charging stations are major sticking points, a new poll shows.

About 4 in 10 U.S. adults say they would be at least

Flying taxi company Joby Aviation scoops up autonomous tech with an eye toward defense contracts

One company’s aim at becoming the Uber of the air is adding some rocket boosters.

Joby Aviation, a California-based electric air taxi company, announced that it is acquiring the autonomy division of Xwing Inc., a firm that develops autonomous technology for aircrafts.

Interestingly, Joby notes that it expects that the acquisition will help bring it closer to “fully autonomous operations in the future,” per a company press release, and that the technology will “play

Deepfakes aren’t only being used for harmful purposes

Deepfakes are running amok and it’s becoming increasingly difficult to detect what’s real or not online.

Even after the release of high-profile deepfake detection tools from the likes of OpenAI and Microsoft, many remain

Democrats need all the help they can get in November. These techies are answering the call

There are 11 congressional districts considered to be toss-ups for Democrats this November, from Pennsylvania’s 7th district, occupying parts of old steel and coal country, to New Mexico’s 2nd, an agricultural region encompassing parts of the Rio Grande. But despite their apparent differences, there’s one thing these and other Democratic battlegrounds have in common: Nearly all of them are about to get a big technological

Lowe’s wants you to use the Apple Vision Pro to design your kitchen

Apple’s Vision Pro might not be a huge hit with consumers so far, but the spatial computing headset has found an unlikely backer in Lowe’s. The home improvement chain has announced plans to begin using the Vision Pro in stores to let customers who are planning a kitchen renovation visualize what the changes will look like. The pilot program will begin later this month in three markets.


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