To create innovative Generative AI experiences that users will adopt and use, we need to ensure appropriate responses. To accomplish this, we need these experiences to be trained on how the business operates, how it is measured, the company’s goals, flows, and processes, how the company should be discussed in different contexts, and how activities like initiatives and projects relate to each other. https://webdesignernews.com/generative-ai-ux-developing-innovative-use-cases-for-the-enterprise/
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As online scams become more sophisticated, Carrie Webster explores whether good UX can serve as a frontline defense, particularly for non-tech-savvy older users navigating today’s digital world. https

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