A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
Price history
▲11.12%
Feb 16, 2022
€17.05
▲22.13%
Jan 27, 2022
€15.34
▼-0.07%
Jan 26, 2022
€12.56
▼-0.54%
Jan 24, 2022
€12.57
▼-0.07%
Jan 18, 2022
€12.64
▲0.54%
Jan 17, 2022
€12.65
▼-0.07%
Jan 11, 2022
€12.58
▲0.41%
Jan 4, 2022
€12.59
▲0.62%
Dec 28, 2021
€12.54
▼-0.54%
Dec 21, 2021
€12.46