Any company, big or small, new or old, will at some point introduce something new to their products for their potential or existing customers to access and use. But anyone who’s done this knows that change often comes with resistance. Some users simply dislike anything new. Others feel their expectations weren’t met, or they think the update doesn’t match their preferences. https://webdesignernews.com/what-to-do-when-users-just-want-the-old-version-back-2/
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