The goal of content design is to reduce confusion and improve clarity. Yet often it’s difficult to pinpoint a problem as user feedback tends to be not specific enough. But: we can use a few simple techniques to assess how users understand and perceive content. Let’s take a look. Part of Smart Interface Design Patterns by yours truly. https://smashingmagazine.com/2025/02/how-to-test-and-measure-content-in-ux/
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