Sony’s anime-focused streaming service Crunchyroll has come under fire after users pointed out substandard AI-generated subtitles in several of its series.
For example, viewers reportedly saw the phrase “ChatGPT said” in the German subtitles for Necronomico and the Cosmic Horror Show. Both the English and German captions have been criticized for being sloppy and difficult to understand.
Engadget reports that Crunchyroll confirmed a third-party provider violated its agreement by using AI, and the company is now investigating the incident. The company’s CEO, Rahul Purini, previously said in an interview with The Verge that Crunchyroll has been testing AI subtitles to release episodes more quickly.
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