Vice president, hospital relations - job post

Position Summary/Position

The Vice President, Hospital Relations:

• Main conduit between IEHP and local hospitals’ executive leadership for performance improvement in treating IEHP Members; this includes providing vision and collaborative strategic direction to assure that IEHP’s expectations are achieved for quality of care, delivery of service and Member satisfaction.

The Vice President, Hospital Relations will have a key role to achieve the following IEHP Optimal Care Goals and Strategies:

• Goal: Hospital Care: IEHP Members will receive best practice hospital care and IEHP will demonstrably reduce disparities across all aspects of our membership.
• Strategy: Assist in the formation of a Provider Leadership Coalition to govern the improvement of hospital care outcomes through 2030, create a regional standard of baseline competency, and improve primary focus areas. Major Functions (Duties and Responsibilities)

1. Lead the development, monitoring and oversight of the following functions: Hospital and Ancillary Provider communication; Hospital and Ancillary compliance with the IEHP requirements.
2. Interface with the hospital executive leadership to drive performance improvement and compliance with IEHP requirements.
3. Ensure that all IEHP Hospitals and Ancillary Providers receive appropriate and timely in-services, in addition to support for navigating through IEHP programs and regulatory requirements, including APLs and DPLs.
4. Oversee, direct, and chair Hospital, Ancillary Provider, and SNF JOM activities.
5. In partnership with Finance, Compliance and other IEHP Departments, lead high stakes regulatory data and finance programs such as Hospital Directed Payment Program.
6. Represent IEHP in collaboration with state organizations such as CHA, HASC, CAPH, CAHP and LHPC to support IEHP Hospital initiatives and relationships.
7. Work closely with the IEHP Compliance and Legal Department to ensure Hospital, SNF, and Ancillary Provider compliance with regulatory agencies, IEHP Policies and Procedures, and IEHP legal requirements.
8. Partner with Chief Quality Officer to identify and strengthen strategic partnerships with Inland Empire Hospitals and Health Systems regarding their quality initiatives and patient satisfaction surveys including the development of hospital quality report cards.
9. Serve as communication liaison with senior leadership of Hospitals and Health Plan leadership. Effectively orchestrate conflict resolution/issues to build and maintain partnerships.
10. Drive departmental strategic planning in alignment with IEHP Strategic Priorities.
11. Provide best in class recommendations to hospital partners for performance improvement programs such as LeapFrog, HQI, IHI, and Lean. Supervisory Responsibilities Leader: Administers Hires, Terminations, and Performance Reviews Experience Qualifications

Seven (7) years of senior leadership experience, with Managed Care, Hospital, or Healthcare Systems. Five (5) years of experience implementing and leading hospital process improvement and quality initiatives. Education Qualifications

Master’s degree in Business, Healthcare, or related field from an accredited institution required. Skills Requirement

Demonstrated skills in:

• Leadership, planning and organization.
• Written and verbal communication
• Presentation to all levels
• Critical Thinking, analyzing and problem solving
• Project Management processes and methodologies
• Tenacity and objectivity in leading change toward an effective work environment
• Microsoft Office (Word, Outlook, Excel, PowerPoint) Abilities Requirement

Ability to:

• Embrace and exemplify the IEHP Mission, Vision and Values
• Lead and motivate staff to produce quality work product within tight timeframes while simultaneously managing multiple projects.
• Balance multiple high stakes projects and meet deadlines.
• Work independently and develop business operations and processes.
• Detail oriented with exceptional follow through and tracking.
• Cultivate and maintain effective working relationships with internal and external partners from various socioeconomic, ethnic, and cultural backgrounds.
• Multi-task in a high paced and busy environment. Commitment to Team Culture

The IEHP Team environment requires a Team Member to participate in the IEHP Team Culture. A Team Member demonstrates support of the Culture by developing professional and effective working relationships that include elements of respect and cooperation with Team Members, Members and associates outside of our organization.

Starting Salary: $227,052.80 - $312,187.20
Pay rate will commensurate with experience

Inland Empire Health Plan (IEHP) is the largest not-for-profit Medi-Cal and Medicare health plan in the Inland Empire. We are also one of the largest employers in the region. With a provider network of more than 6,000 and a team of more than 2,000 employees, IEHP provides quality, accessible healthcare services to more than 1.2 million members. And our mission and core values help guide us in the development of innovative programs and the creation of an award winning workplace. As the healthcare landscape is transformed, we’re ready to make a difference today and in the years to come. Join our Team and Make a Difference with us! IEHP offers a Competitive salary and a benefit package with a value estimated at 35% of the annual salary, including medical, dental, vision, team bonus, and retirement plan.