Show HN: Most users won't report bugs unless you make it stupidly easy

Most feedback tools are built like people actually want to report bugs. They don’t. Unless you make it dead-simple, or better yet - a little fun.

After shipping a few SaaS products, I noticed a pattern: Bugs? Yes. Bug reports? No.

Not because users didn’t care but because reporting bugs is usually a terrible experience.

Most tools want users to:

* Fill out a long form

* Enter their email

* Describe a bug they barely understand

* Maybe sign in or create an account

* Then maybe submit it

Let’s be real: no one’s doing that. Especially not someone just trying to use your product.

So I built Bugdrop.app - It’s a little draggable bug icon that users can drop right on the issue, type a quick note, and they’re done. No logins. No forms. Just context-rich feedback that your team can actually use — with screenshots, browser info, even console logs if they hit an error.

And weirdly? People actually use it. Even non-technical users click it just because "the little bug looked fun."

I didn’t want to build another "feedback suite". I just wanted something lightweight, fast, and so stupidly simple that people actually report stuff. If you've ever had a user say “something’s broken” and then ghost you forever, you probably get where I’m coming from.

What I’m most proud of? People are actually using it. And their users? They’re actually reporting stuff. Even non-technical ones.

Would love to hear if you’ve faced similar problems, and if this feels like something that would’ve helped in your own projects. Not trying to sell you anything — just sharing something I built to scratch my own itch.

Comments URL: https://news.ycombinator.com/item?id=44225352

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https://news.ycombinator.com/item?id=44225352