A little of that human touch: rethinking CX in the Age of AI

Blending empathy with AI, today’s CX must prioritize personalization, trust, and seamless human fallback.

https://www.techradar.com/pro/a-little-of-that-human-touch-rethinking-cx-in-the-age-of-ai

Creată 9h | 27 aug. 2025, 08:20:08


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