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Why we’re hacking customer support, and what it’s costing us

We’re bypassing traditional company support for speed but trading away trust, nuance, and the human touch.

16d | UX Design
Show HN: Tiptap AI Agent – Add AI workflows to your text editor in minutes

We built the Tiptap AI Agent to make it easy to integrate AI into a rich text editor, without rebuilding your entire frontend.

If you’ve ever tried wiring up AI inside a document editor, you’ve probably dealt with:

  - Extracting context from complex document structures
  - Handling prompt input + streamed output
  - Supporting undo/redo for AI changes
  - Designing UI for accepting/rejecting changes
  - Multiplayer session state and conflicts
It’s a lot of work,
16d | Hacker news
AI is sparking a cognitive revolution. Is human creativity at risk?

Artificial intelligence began as a quest to simulate the human brain.

Is it now in the process of transforming the human brain’s role in daily life?

The Industrial Revolution diminished the need

Robots struggle with endurance. Feeding them could help

Earlier this year, a robot completed a half-marathon in Beijing in just under 2 hours and 40 minutes. That’s slower than the human winner, who clocked in at just over an hour—but it’s still a remarkable feat. Many recreational runners would be proud of that time. The robot kept its pace for more than 13 miles (21 kilometers).

But it didn’t do so on a single charge. Along the way, the robot had to stop and have its batteries swapped three times. That detail, while easy to overlook,

With its Samsung deal, Perplexity could be headed to the big leagues

Three years after its launch, Perplexity is still struggling to break through. A major hardware deal could change that.

On Sunday, Bloomberg reported that Samsung is in talks to integrate Perplexity’s search technology into its devices. The deal would not only preload the Perplexity app onto

Is that website actually down? This essential web tool will tell you

Everyone’s always talking about new tools, but some of the best tools are the classic ones—incredibly useful things that have been around for ages. These are the tools that have stood the test of time and are just as handy today as they were 20 years ago.

They’re also the kinds of things you won’t hear about from most people or publications. And it’s easy to see why: They’re not the hot new thing. They’re just quietly helpful for anyone in the know.

So today,

 Man’s best friend: why DNS is the secret cybersecurity superpet

Like a loyal dog, domain name system is the unexpected – and sometimes underappreciated – guardian waiting to defend its owner.

https://www.techradar.com/pro/mans-best-friend-why-dns-is-the-secret-cybersecurity-superpet

Canon EOS R50 V Review

Canon’s EOS R system of portably compact mirrorless cameras has been such a success for the brand over the past decade that it’s ditched its bread-and-butter Digital SLRs. As with most rivals, the latest evolution in its R series is aimed at the digital content creator and videographer as much as – and in [...]

The post Canon EOS R50 V Review appeared first on Trusted Reviews

 A Call of Duty update introduced ads to loadout menus “in error”—the player base isn’t convinced it was an accident, though

Ads for in-game cosmetics began to show up in Call of Duty’s in-game gunsmith, prompting outrage from fans before Activision removed them. Despite the publisher’s claim the ads were introduced in error, players are voicing distrust about the mistake and the ongoing increase in monetization efforts.

https://www.windowscentral.com/gaming/xbox/cod-player-backla

This $249 Microsoft data visualization tool is now $14.97
16d | pcworld.com
Ask HN: Startup getting spammed with PayPal disputes, what should we do?

Longtime user posting from a new account out of an abundance of caution.

I founded an e-commerce marketplace startup. We use PayPal's Multiparty APIs (PayPal Commerce Platform) for checkout. For the 10 days, someone has been bombarding us with purchases that they later dispute. There's consistent pattern to it:

* They use an email address that has no footprint online, always from the same two domains * They use an unverified PayPal account to pay * They pay a low amount, not always the s

16d | Hacker news
Startups need ‘clear pathway’ into UK’s new defence plan, experts warn


Britain’s new military tech strategy will fail unless startups are given clear pathways to adoption, experts have warned. Their concerns follow the government’s announcement that defence spending will increase to its highest level since the Cold War. Prime Min

16d | The Next Web
TNW Backstage meets the founder who reinvented flower delivery


TNW Backstage this week peeks behind the petals of the flower business — but not as you know it. In the latest episode of our podcast, we dig beyond beautiful bouquets to unearth the digital trends, disruptive models, and market moves reshaping the industry. G

16d | The Next Web
Hypersonický závod: Quarterhorse Mark 1 má za sebou první let

Startup Hermeus se dere vpřed v legendárním závodě dneška o hypersonické technologie. Vsadili na specializované prototypy menších velikostí a jak se zdá, svědčí jim to. Jejich Quaterhorse Mark 1 se vznesl za necelý rok od návrhu designu. Už příští rok chtějí dosáhnout s prototypem Mark 3 rychlosti Mach 5. http://www.osel.cz/14099-hypersonicky-zavod-quarterhorse-mark-1-ma-za-sebou-prvni-let.html

16d | osel.cz
Show HN: Hacker News historic upvote and score data

Hi yall!

I've been using hacker news for a while but one of the things I started wanting recently was the ability to have alerts for any stories I post.

The thing that pushed me over the edge was Hackclub's shipwrecked https://shipwrecked.hackclub.com/ (hackathon in the boston bay for anyone that can make 4 projects over the summer and get at least one of them to go viral). One of the options for "going viral" was to get to t

16d | Hacker news
How To Host Or Migrate A Website In 2025: Factors That May Break Rankings [+ Checklist] via @sejournal, @inmotionhosting

This post was sponsored by InMotion Hosting. The opinions expressed in this article are the sponsor’s own. Is your website struggling to maintain visibility in search results despite your SEO efforts? Are your Core Web Vitals scores inconsistent, no matter how many optimizations you implement? Have you noticed competitors outranking you even when your content seems superior? In 2025, hosting isn’t just a backend choice. It’s a ranking signal. In this guide, you’ll learn how hosting decisions

Ask HN: Has anybody built search on top of Anna's Archive?

Wouldn't this basically give us Google Books and searchable Scihub at the same time?

What would it cost?


Comments URL: https://news.ycombinator.com/item?id=44176514

Points: 6

# Comments: 3

https://news.ycombinator.com/item?id=44176514

17d | Hacker news
AI LLMs can't count lines in a file

Was starting to mess around with the latest LLM models and found that they're not great at counting lines in files.

I gave Gemini 2.5 flash a python script and asked it to tell me what was at line 27 and it consistently got it wrong. I tried repeatedly to prompt it the right way, but had no luck.

https://g.co/gemini/share/0276a6c7ef20

Is this something that LLM bots are still not good at? I thought they had gotten past the "strawberry" counting problems.

Here's the raw file: https:/

17d | Hacker news
Beyond Anti-Aging: 10 Surprising Benefits of Red Light Therapy

Is red light therapy the holy grail of holistic health remedies, or is it a scam? I took a deep dive to discover the benefits and drawbacks of this popular wellness practice. https://www.cnet.com/health/surprising-benefits-of-red-light-therapy/#ftag=CADf328eec

17d | cnet.com
Trump's 'One Big Beautiful Bill' Could Change Your Taxes and Kick Millions Off Medicaid

The GOP's contentious budget bill was approved by the House by the narrowest possible margin last month, and was recently lambasted by former Trump advisor Elon Musk. https://www.cnet.com/personal-finance/taxes/trumps-one-big-beautiful-bill-could-change-your-taxes-and-kick-millions-off-medicaid/#ftag=CADf328eec

17d | cnet.com
AT&T Introduces New Discounted Senior Mobile Plan, and 55 Counts as a 'Senior'

Customers who are at least 55 years old can sign up for a new plan that's cheaper than the carrier's standard plans -- and available across the US. https://www.cnet.com/tech/services-and-software/at-t-introduces-new-discounted-senior-mobile-plan-and-55-counts-as-a-senior/#ftag=CADf328eec

17d | cnet.com
Softwarová sklizeň (4. 6. 2025): upravte si svou e-knihu nebo PDF

Sonda do světa otevřeného softwaru. Dnes si představíme editor EPUB XHTML, vyzkoušíme grafické rozhraní pro nastavení touchpadů v Linuxu, řekneme si o emulátoru x86–64 na RISC-V a upravíme si pár PDF souborů. https://www.root.cz/clanky/softwarova-sklizen-4-6-2025-upravte-si-svou-e-knihu-nebo-pdf/?utm_source=rss&utm_medium=text&utm_campaign=rss

17d | root.cz
Commodore 64 II s disketovkou 1541-II aneb zaprášený klenot ze stodoly

Dnešní článek je spíše krátkou reportáží o nečekaném přírůstku do sbírky a jeho cestě ze stodoly až do vitríny. Jelikož se jedná o stejný hardware, který jsem zde již popisoval, budu se věnovat hlavně stavu nálezu. https://www.root.cz/clanky/commodore-64-ii-s-disketovkou-1541-ii-aneb-zapraseny-klenot-ze-stodoly/?utm_source=rss&utm_medium=text&utm_campaign=rss

17d | root.cz
TikTok now blocks search results for #SkinnyTok

TikTok no longer shows search results for the hashtag #SkinnyTok. Critics who supported this block said some videos with that label were promoting disordered eating and other unhealthy or risky diet behaviors. We've reached out to TikTok for comment on this development. 

France's Minister of State for Digital Af

17d | Engadget
Jeopardy! and Wheel of Fortune will stream next-day on Hulu and Peacock

Jeopardy! and Wheel of Fortune will have a new streaming home this fall. Sony Pictures Television has inked multi-year deals for the pair of iconic game shows to stream on Peacock, Hulu

17d | Engadget
Show HN: Gradle plugin for faster Java compiles

Hey HN,

We've written a pretty cool Gradle plugin I wanted to share.

It turns out if you native-image the Java and Kotlin compilers, you can experience a serious gain, especially for "smaller" projects (under 10,000 classes).

By compiling the compiler with native image, JIT warmup normally experienced by Gradle/Maven et al is skipped. Startup time is extremely fast, since native image seals the heap into the binary itself. The native version of javac produces identical outputs from inp

17d | Hacker news
Show HN: Ephe – A Minimalist Open-Source Markdown Paper for Today

Hi HN,

I built Ephe, open-source markdown paper for daily todos and thoughts.

No sign-up, no ads, no subscriptions, no AI.

## Why I made this

We have plenty of Markdown editors. And too many overwhelming to-do apps. But few tools combine both in a way that’s lightweight and focused. I thought that all I need is a single page to organize today. So I built Ephe.

It uses CodeMirror v6, React(v19, React Compiler) and Vite with rolldown.

## What makes it different

“Ephe” comes from

17d | Hacker news
TikTok gives artists new tools to track and boost viral songs

TikTok has boosted the careers of numerous musicians, thanks to their songs—both new and old—going viral. The latest example is Connie Francis’s 1962 hit ">Pretty Little Baby, which is currently inescapable across For You pages.

Now, TikTok is making it even easier for artists to capitalize on viral moments. The platform has rolled out its music insights tool globally, following a limited beta launch that was quietly

Free Movies You Can Stream This June on Tubi, Pluto TV and More

Here's where you can find Oscar-winner Anora, classic thrillers like Jaws and 28 Days Later, and many more movies for free this June. https://www.cnet.com/tech/services-and-software/free-movies-you-can-stream-this-june-on-tubi-pluto-tv-and-more/#ftag=CADf328eec

17d | cnet.com
Character.AI: What to Know About the Role-Playing AI Tool and Its New Video Features

The chatbot -- and now video generator -- lets you have surprisingly realistic conversations with AI-generated personas of athletes, celebrities and politicians. It's had its fair share of controversies. We walk you through what you need to know. https://www.cnet.com/tech/services-and-software/character-ai-what-to-know-about-the-role-playing-ai-tool-and-its-new-video-features/#ftag=CADf328eec

17d | cnet.com
 Amazon Prime Day 2025: When it starts and what to expect

Shop the best Amazon Prime Day deals in July for the best summer discounts and back-to-school savings.

https://www.laptopmag.com/news/amazon-prime-day-sale

 "This isn't good enough": The Elden Ring Nightreign Digital Foundry tech review is here, and both Xbox and PS5 players will be disappointed by the results

Now that Elden Ring Nightreign is out, Digital Foundry has conducted its tech review of FromSoftware's spinoff action RPG — and the results are rather disappointing for Xbox and PlayStation users.

https://www.windowscentral.com/gaming/the-elden-ring-nightreign-digital-foundry-tech-review-brings-bad-news

 The real story behind Steve Ballmer's "Developers!" chant — a concoction of Microsoft's flawed "just a platform company" culture and a dire need to collaborate with third-party developers

Former Microsoft CEO Steve Ballmer recently revealed that there's much more to his viral Developers chant than just hype. It is a call to action for Microsoft to engage with third-party developers to build on top of its platforms.

https://www.windowscentral.com/microsoft/the-real-story-behind-steve-ballmers-developers-chant-a-concoction-of-microsofts-flawed-

Intel leak confirms new CPUs: Bartlett Lake and Wildcat Lake
17d | pcworld.com
Fortnite is about to unleash AI-powered NPCs

For better or worse, Fortnite will let creators make NPCs that ditch the script and go freestyle. A new tool in the Unreal Editor for Fortnite (UEFN) will allow developers to create their own generative AI-powered NPCs. Their voice types, delivery styles and personality traits are all customizable.

Epic demoed the tech on Tuesday during its "State of Unreal" keynote. The company said the NPC generated its responses in real-time during the presentation. It was created using "ab

17d | Engadget
The Witcher IV's lush world is on display in Unreal Engine 5.6 demo

Epic Games held its annual State of Unreal event today, offering a first look at some exciting new features coming to Unreal Engine 5 through a tech demo set in the world of The Witcher IV.

The team at Epic Games, together with CD Projekt Red — developers of the Witcher series and Cyberpunk 2077 — premiered a roughly

17d | Engadget