Unintended consequences of technology and design

A look at how introducing new technology can exacerbate the digital divide.

2y | UX Design
Why creating real value for people beats technology hypes every time

Who still remembers NFTs, Google Glass and ChatGPT 3 years later?

2y | UX Design
I cancelled my Calm membership. Here’s all the emails they sent me

A lesson in what not to do with CRM strategy and monetisation

2y | UX Design
Can Apple’s Vision Pro succeed where Google Glass failed?

Google Glass failed for a few reasons: no clear purpose of use, safety concerns, price, & more. Will Apple’s Vision Pro face the same fate?

2y | UX Design
Use user flow maps to help improve your understanding of how your users work

To show user workflow research effectively, iterate on your customer journey maps with user flow maps

2y | UX Design

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