WhatsApp has shared a new update about how it prevents scams, as well as unveiling a new feature aimed at protecting users from possible swindles. People will now receive alerts when they are added to a new WhatsApp group by someone not in their contacts.
This safety overview will include key details about the group chat, such as the number of members, whether any other members are contacts and the chat's start date. It also offers some common sense reminders of how to avoid scams. Users can exit the group from that alert without ever looking at the chat if they choose, or can look at the chat to double-check whether it is a group they wish to participate in.
WhatsApp said it will "continue to test new approaches" for delivering similar alerts on individual direct messages within its service. These tools seem to still be in development, but the company indicated it is working on ways to catch scammers who initiate contact on a different platform before moving a conversation to WhatsApp.
In addition to the in-app tools, WhatsApp said that it has also identified and blocked many accounts used to perpetrate scams. During the first half of 2025, the company said it detected and banned more than 6.8 million accounts linked to scam centers.
The Federal Trade Commission has published multiple reports over the years about the prevalence of scams on social media platforms.
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