How to write surveys that actually work: lessons from Strava

Behavioural data, smart logic, and curiosity-driven UX — this is what good survey design looks like.

12d | UX Design
Why we’re hacking customer support, and what it’s costing us

We’re bypassing traditional company support for speed but trading away trust, nuance, and the human touch.

12d | UX Design
Curiosity isn’t just a personality trait. It’s a designer’s best strategic tool

How Benjamin Franklin can teach you how to repair rocky relationships

13d | UX Design

Chercher