Awkward: SMBs think they know their customers; their customers disagree; Monday’s daily brief

Plus, should Google be the content curator AND creator?

Please visit Search Engine Land for the full article.

http://feeds.searchengineland.com/~r/searchengineland/~3/8mS52K660ZI/awkward-smbs-think-they-know-their-customers-their-customers-disagree-mondays-daily-brief-351379