In user experience (UX) research, asking users “Why?” is a fundamental practice aimed at uncovering the motivations behind their behaviours and preferences. On the surface, this approach seems straightforward: by understanding the reasons users provide, we can design products that better meet their needs. However, psychological research suggests that the effectiveness of “Why?” questions is more complex than it appears. https://webdesignernews.com/beyond-the-surface-the-double-edged-sword-of-asking-why-in-ux/
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