SoundCloud backtracks on 'too broad' AI terms of service

SoundCloud is updating its Terms of Use again after angering users with language around AI that even the company now describes as "too broad." The details of the change were shared in an open letter from SoundCloud CEO Eliah Seton affirming the company's commitment to artists.

Specifically, SoundCloud's Terms of Use now forbids the company from using content uploaded to SoundCloud to train generative AI that replicates an artist without their consent. As it's phrased in the new terms SoundCloud is rolling out in the next few weeks:

We will not use Your Content to train generative AI models that aim to replicate or synthesize your voice, music, or likeness without your explicit consent, which must be affirmatively provided through an opt-in mechanism.

Seton also reiterated that Soundcloud has never used "artist content" to train AI. "Not for music creation. Not for large language models. Not for anything that tries to mimic or replace your work," Seton writes.

The conflict over SoundCloud's approach to AI started when users noticed that the company had updated its Terms of Use in February 2024 to allow SoundCloud to use content to "inform, train, develop or serve as input to artificial intelligence or machine intelligence technologies or services as part of and for providing the services." 

SoundCloud claims that it would only ever use artist's content to train AI music discovery tools. The company acquired Musiio in 2022 with that exact idea in mind. Still, it's understandable that SoundCloud users would be sensitive to any AI-related changes the company makes. Like most other content stored online, AI companies have scraped music without artists' consent and been fairly open about it.

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